Seller Terms & Conditions

Effective Date: April 1, 2026  |  Last Updated: April 1, 2026

These Seller Terms & Conditions ("Seller Terms") constitute a binding agreement between you ("Seller") and Kredey Innovations Private Limited ("Kredey," "Vaanir," "we," "us," or "our"). These terms govern your use of the Vaanir platform as a seller and supplement the general Terms of Service and Privacy Policy.

1. Seller Relationship with Vaanir

Vaanir is a marketplace e-commerce platform. You are an independent seller, not an employee, agent, franchisee, or partner of Kredey Innovations. You are solely responsible for your products, pricing, fulfillment, shipping, returns, customer service, and legal compliance.

2. Seller Eligibility

You must be at least 18 years of age. Sellers may be individuals, sole proprietors, or business entities. You represent that all information you provide is accurate.

3. Your Storefront

You receive a personalized storefront with a unique URL (e.g., vaanir.in/your-store-name). Your store name must not infringe on any trademark, be misleading, or impersonate any other person or business.

4. Product Listings

Accuracy: Every listing must be accurate, complete, and not misleading.

Pricing: The price you set is the final price inclusive of all applicable taxes.

Stock Management: Keep stock counts accurate to avoid failed order fulfillment.

Prohibited Products: You may not list products that are illegal, counterfeit, stolen, hazardous, or that infringe upon any third party's intellectual property rights.

Violation of listing rules may result in immediate suspension or permanent removal of your seller account, removal of all listings, and potential legal action.

5. Orders and Fulfillment

Order Acceptance: A confirmed order is a binding obligation to deliver.

Shipping: You are fully responsible for packaging, dispatching, and delivering all orders in a timely manner.

Cancellation: You may cancel only Pending orders. Once an order is confirmed, you are obligated to fulfill it.

Returns: You determine your own return policy, subject to the Consumer Protection Act, 2019. You must honor any return or exchange commitments communicated to buyers.

6. Payments

Buyer payments are processed through Razorpay. Currently, Vaanir charges no commission or platform fees. We reserve the right to introduce fees with at least 30 days' advance notice to sellers.

7. Buyer Data and Privacy

This is a critical obligation. Misuse of buyer data is a violation of these Seller Terms, the Digital Personal Data Protection Act, 2023, and may result in immediate account termination and legal action.

You agree to:

  • Use buyer data (name, phone number, delivery address) exclusively for fulfilling the specific order
  • Not store buyer data beyond what is necessary for fulfillment
  • Not share buyer data with third parties except couriers for the purpose of delivery
  • Not use buyer data for marketing, WhatsApp broadcasts, or unsolicited communication of any kind
  • Implement reasonable security measures to protect buyer data in your possession

8. Your Legal Compliance

You must comply with all applicable laws including:

  • The Consumer Protection Act, 2019
  • The Digital Personal Data Protection Act, 2023
  • GST laws and applicable tax regulations
  • The Legal Metrology Act (for product labeling and weights)
  • The Information Technology Act, 2000

Vaanir does not provide legal or tax advice. You are solely responsible for your own compliance.

9. Intellectual Property

You retain ownership of your product content (photos, descriptions). By uploading content to Vaanir, you grant Kredey Innovations a non-exclusive, royalty-free license to display it for the purpose of operating the platform. You warrant that your content does not infringe on any third-party intellectual property rights.

10. Account Suspension and Termination

We may suspend or terminate your seller account for violations of these Terms, the general Terms of Service, or applicable law. Upon termination, your storefront and listings are removed and any pending orders are cancelled with buyer refunds issued.

11. Indemnification

You agree to indemnify and hold harmless Kredey Innovations from any claims, liabilities, damages, or expenses arising from: your products or listings, your violation of these Terms or any applicable law, your misuse of buyer data, or any dispute between you and a buyer.

12. Limitation of Liability

Vaanir provides the platform "as is." We do not guarantee any volume of orders or sales. Our total liability to you shall not exceed the platform fees paid by you in the 12 months preceding the claim, or INR 1,000 if no fees have been paid.

13. Governing Law

These Seller Terms are governed by the laws of India. Disputes are subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh, India.

Entity: Kredey Innovations Private Limited

Platform: Vaanir (vaanir.in)

Support: support@vaanir.in